Shipping Information

Free Standard Shipping

Shipping Details

  • Free Standard Shipping: We offer free worldwide shipping, including a complimentary gift box.
  • Expedited Shipping: Available with rush order service. A phone number is required.

Delivery Times

  • Normal Orders: 7-10 business days for processing + 7-14 days for delivery. Expedited takes 3-6 days.
  • Custom Orders: 8-12 business days for processing + 7-14 days for delivery. Expedited takes 3-6 days.
  • Rush Orders: 5-7 business days for processing + expedited shipping (3-6 days). Non-refundable fee applies.

Shipping Timeline
We ship within 14 days of order placement. Tracking numbers will be provided. Actual delivery time may vary due to customs or local delivery speeds.

Estimated Delivery Times

  • US, UK, Australia, New Zealand, Japan, Canada, Hong Kong: 7-10 business days.
  • Singapore, Malaysia, Thailand, Vietnam: 7-14 business days.
  • Other Regions: 10-14 business days.

Customs & Import Tax
Import taxes may apply based on local customs. Prices do not include VAT or import taxes, but we will declare a reasonable value to minimize potential fees.

  • Most US, Singapore, South Korea, and EU orders (excluding remote areas) do not incur import taxes.

Shipping Issues
Provide correct information to avoid delays or returns. If customs or delivery issues arise, respond within 48 hours to avoid extra fees or failed delivery.

SquareJewelry Promise

At SquareJewelry, we create meaningful, high-quality rings that beautifully represent your love story without breaking the bank. Each custom-made piece is thoughtfully designed using solid gold and ethically sourced gemstones. Crafted in Australia, our rings support skilled local artisans who are fairly compensated, ensuring they can provide for their families.