Warranty
Warranty
At SquareJewelry, we prioritize offering high-quality products and ensuring your satisfaction. That's why we provide a full one-year warranty on all of our items.
Our warranty covers any manufacturing defects that may arise with your purchase. If you encounter any issues within the first year after receiving your item, simply get in touch with us, and we'll be happy to assist you.
During the warranty period, we will repair the item at no extra cost to you. Our skilled team will carefully assess the problem and determine the best way to resolve it quickly.
Please note that our warranty does not include coverage for normal wear and tear, accidental damage, or misuse. Be sure to follow the care instructions that come with your purchase to help maintain its quality.
To begin a warranty claim, you can reach us through the following:
Trade Name: SquareJewelry
Email: support@squarejewelry.com
When contacting us, please provide your order information, a detailed description of the issue, and any relevant images or videos. This will help us expedite the process and ensure a smooth resolution.
Once we receive your claim, our team will review it and provide you with further instructions. We aim to handle all warranty claims efficiently to minimize any inconvenience for you.
At SquareJewelry, your trust and satisfaction are our top priorities. Our one-year warranty reflects our commitment to delivering products that meet your expectations. Shop confidently, knowing we're here to support you throughout your experience.
SquareJewelry Promise
At SquareJewelry, we create meaningful, high-quality rings that beautifully represent your love story without breaking the bank. Each custom-made piece is thoughtfully designed using solid gold and ethically sourced gemstones. Crafted in Australia, our rings support skilled local artisans who are fairly compensated, ensuring they can provide for their families.